Help and answers
Frequently asked questions
Clear answers about Tooke flour — what it is made from, how it is processed, its nutrition, our farmers and how to place an order.
About Our Products
Tooke flour is made from Uganda's green highland cooking bananas, known locally as matooke, and processed by BIRDC in Bushenyi. Ask BIRDC for the current sourcing standard and product specification if origin or farming practice affects your purchase.
Raw Tooke Flour (RTF) is our uncooked flour, ideal for baking bread, cakes, chapattis, and for use as a thickening agent. Instant Tooke Flour (ITF) is pre-cooked through a specialised thermal process, making it ready to mix directly with hot water or milk for porridge, baby food, or nutritional shakes — no cooking required.
No. Because our flour is made from unripe, green cooking bananas, it has a neutral flavour profile. It will not make your baked goods taste like bananas. The true flavours of your recipes come through, making it a straightforward wheat-flour substitute.
Yes. Raw Tooke Flour is designed as a direct substitute for wheat flour in baking. It provides excellent crumb structure, retains moisture beautifully, and works well for bread, cakes, muffins, biscuits, and flatbreads such as chapattis.
Health & Nutrition
Raw Tooke Flour is banana-based and is positioned for gluten-free baking. However, formulations and manufacturing controls can differ across Tooke products. Check the current package label and contact BIRDC before purchase if you have coeliac disease, an allergy or another medical dietary requirement.
Resistant starch is a type of carbohydrate that resists digestion in the small intestine. Its amount in a finished product depends on ingredients and processing. Use current laboratory-verified product data and qualified health advice rather than this website for medical or dietary decisions.
Suitability depends on the child’s age, the current product formulation, ingredients and medical needs. Check the package label and consult a qualified clinician before introducing a Tooke product to an infant or young child.
Formulations differ across flour, bakery and snack products. Read the current ingredient list on the exact product rather than assuming every Tooke item has the same formulation.
Quality & Safety
Certification scope and validity can differ by product and date. Ask BIRDC for the current certificate number, exact product coverage and expiry date before relying on a certification for purchase or regulatory decisions.
BIRDC states that fresh matooke is processed at its semi-automated pilot plant in Nyaruzinga, Bushenyi District using drum-drying equipment. Buyers who need process controls, nutrient-retention data or hygiene assurance should request the current technical and quality documents.
Farming & Sustainability
BIRDC describes Community Processing Units and banana-growing communities in Greater Ankole as part of its sourcing model. Ask BIRDC for current supplier coverage, purchasing terms and traceability records.
Farming practices can differ by grower and season. Buyers who require certified organic or low-chemical sourcing should ask BIRDC for the current standard, audit scope and certification evidence.
BIRDC describes a sourcing and training model involving banana-growing communities and Community Processing Units. Ask BIRDC for current programme coverage, purchasing terms and measured farmer outcomes; this website does not independently verify a guaranteed price, loss reduction or yield figure.
Ordering & Availability
You can place an order through the contact form on our website at tookeonline.com. Simply select "Order Products" from the subject dropdown and tell us what you need. You can also call us directly on +256 312 246 626 or WhatsApp +256 744 688481.
Please contact us for information on international shipping and export orders. We are actively expanding our distribution to serve global markets.
Yes. We welcome enquiries from commercial bakeries, food service companies, supermarket chains, and institutional buyers. Contact us for bulk pricing and distribution partnerships.
Frequently asked questions
Clear answers about Tooke flour — what it is made from, how it is processed, its nutrition, our farmers and how to place an order.
Place an Order