Help and answers
Frequently asked questions
Clear answers about Tooke flour — what it is made from, how it is processed, its nutrition, our farmers and how to place an order.
About Our Products
Tooke flour is made from Uganda's highland cooking bananas, known locally as matooke. These are green, unripe bananas — not the sweet dessert variety. They are organically grown by smallholder farmers in the Greater Ankole region of Uganda and processed at our pilot plant in Bushenyi.
Raw Tooke Flour (RTF) is our uncooked flour, ideal for baking bread, cakes, chapattis, and for use as a thickening agent. Instant Tooke Flour (ITF) is pre-cooked through a specialised thermal process, making it ready to mix directly with hot water or milk for porridge, baby food, or nutritional shakes — no cooking required.
No. Because our flour is made from unripe, green cooking bananas, it has a neutral flavour profile. It will not make your baked goods taste like bananas. The true flavours of your recipes come through, making it a straightforward wheat-flour substitute.
Yes. Raw Tooke Flour is designed as a direct substitute for wheat flour in baking. It provides excellent crumb structure, retains moisture beautifully, and works well for bread, cakes, muffins, biscuits, and flatbreads such as chapattis.
Health & Nutrition
Raw Tooke Flour is banana-based and is positioned for gluten-free baking. However, formulations and manufacturing controls can differ across Tooke products. Check the current package label and contact BIRDC before purchase if you have coeliac disease, an allergy or another medical dietary requirement.
Resistant starch is a type of carbohydrate that resists digestion in the small intestine. Its amount in a finished product depends on ingredients and processing. Use current laboratory-verified product data and qualified health advice rather than this website for medical or dietary decisions.
Suitability depends on the child’s age, the current product formulation, ingredients and medical needs. Check the package label and consult a qualified clinician before introducing a Tooke product to an infant or young child.
No. Tooke is a clean-label product containing zero artificial preservatives, colours, or flavours. What you get is 100% pure banana flour — nothing more, nothing less.
Quality & Safety
Certification scope and validity can differ by product and date. Ask BIRDC for the current certificate number, exact product coverage and expiry date before relying on a certification for purchase or regulatory decisions.
Fresh matooke bananas are processed at our semi-automated Pilot Plant in Nyaruzinga, Bushenyi District. The plant uses German drum-drying machinery that removes moisture gently, keeping the starches, vitamins and minerals in the fruit. Processing lines are entirely enclosed and automated, minimising human contact to ensure absolute food hygiene.
Farming & Sustainability
We source all our matooke exclusively from organised Community Processing Units (CPUs) — local farmer cooperatives in the Greater Ankole region of Uganda. We buy directly from these cooperatives, bypassing middlemen and ensuring farmers receive a fair, premium price.
Yes. Our partner farmers cultivate their matooke using generations-old organic farming practices. They rely on the natural fertility of Uganda's volcanic soils, utilising mulching and organic composting rather than chemical fertilisers or pesticides.
Every purchase directly supports Uganda's peasant farmers. Before Tooke, up to 40% of their harvest would rot due to the perishability of fresh matooke. Through our Community Processing Units, farmers now have a guaranteed market at premium prices. We also provide training in modern farming techniques that have helped raise yields from about 10 toward 70 metric tonnes per hectare.
Ordering & Availability
You can place an order through the contact form on our website at tookeonline.com. Simply select "Order Products" from the subject dropdown and tell us what you need. You can also call us directly on +256 312 246 626 or WhatsApp +256 744 688481.
Please contact us for information on international shipping and export orders. We are actively expanding our distribution to serve global markets.
Yes. We welcome enquiries from commercial bakeries, food service companies, supermarket chains, and institutional buyers. Contact us for bulk pricing and distribution partnerships.
Frequently asked questions
Clear answers about Tooke flour — what it is made from, how it is processed, its nutrition, our farmers and how to place an order.
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