FAQs
Whether you’re curious about ingredients, shipping details, or how to get the most out of our banana‑based goodies, you’ll find everything you need right here in our Frequently Asked Questions. If there’s anything else you’d like to know, don’t hesitate to reach out!

What is TOOKE?
TOOKE is a proudly Ugandan brand that produces innovative green banana-based foods, including flours, porridges, crisps, and baked goods. It is the commercial brand of BIRDC (Banana Industrial Research and Development Centre).
Who owns TOOKE?
TOOKE is owned and developed by BIRDC, a government-supported research and agro-industrial innovation centre focused on transforming bananas into valuable products.
What certifications do TOOKE products have?
TOOKE products are:
- ✅ ISO Certified (for quality management systems)
- ✅ Certified by Uganda National Bureau of Standards (UNBS)
- ✅ HALAL Certified, suitable for Muslim consumers
Why is TOOKE different from other food brands?
TOOKE products are made from green bananas, are gluten-free, highly nutritious, and processed using modern, research-based methods to deliver safe, high-quality Ugandan food products.
What is TOOKE Instant Green Banana Flour used for?
It’s pre-cooked and ideal for making instant porridge or a quick meal. Just mix with hot water or milk – no cooking required.
What is RAW TOOKE Flour used for?
RAW TOOKE Flour is uncooked and perfect for baking breads, cakes, biscuits, and more. It’s a healthy, gluten-free alternative for traditional baking flour.
Are all TOOKE flours gluten-free?
Yes. Both TOOKE Instant Flour and RAW TOOKE Flour are 100% gluten-free and safe for people with gluten intolerance or celiac disease.
What baked products does TOOKE offer?
TOOKE’s bakery line includes:
- TOOKE Biscuits (200g)
- TOOKE Florie Biscuits (100g and 30g)
- TOOKE Cookies
- TOOKE White Bread
- TOOKE Queen Cakes
- TOOKE Doughnuts
- TOOKE Mandazi
- TOOKE Scones
Do you offer any snacks?
Yes! TOOKE Green Banana Crisps come in plain and chilly-flavoured options—delicious and naturally made from bananas.
Where can I buy TOOKE products?
TOOKE products are available in supermarkets, retail shops, and select outlets across Uganda.
Can I order TOOKE products online?
Yes, TOOKE products will soon be available for online ordering and delivery. Follow our social media and subscribe to our newsletter for updates.
Are TOOKE products safe for children and families?
Absolutely. They are made with natural ingredients, are gluten-free, and meet international safety standards.
How should I store TOOKE products?
Store in a cool, dry place. Most baked goods should be consumed within the indicated shelf life and kept in airtight packaging once opened.
I run a shop. How do I stock TOOKE products?
Please fill out the Retailer Request Form on our website or contact our sales team. We supply across Uganda and support retailers with branding materials.
Do you support bulk orders or wholesale supply?
Yes, we do. Our sales team handles bulk supply to supermarkets, shops, schools, and institutions.
Can I become a TOOKE distributor in my district?
Yes. We welcome distribution partnerships across regions. Contact us via the Distributors page to get started.
Do you offer any promotional or visibility support to retailers?
Yes, we offer:
- Posters & shelf branding
- Free samples (occasionally)
- Product education and training sessions
How can I contact TOOKE?
Visit our Contact Us page or reach us via email, WhatsApp, or any of our social media platforms. We’re happy to assist.
Is TOOKE involved in any farmer or community programs?
Yes. Through BIRDC, TOOKE works with local banana farmers, women groups, and youth entrepreneurs to support inclusive agro-industrial development.
